Store Policy

Welcome to our website. By accessing ecocane.ge and purchasing goods, using information or services on or through this website, you agree to comply with the terms and conditions set forth in these Terms of Use. If you do not agree to the Terms of Use established by ecocane.ge, please immediately discontinue your use of the website. ecocane.ge reserves the right to update or modify the Terms of Use at any time at its sole discretion without prior notice. You are responsible for reviewing the current version of these Terms of Use posted on the website each time you visit the website. By registering on the website, you confirm that you wish to receive special offers, promotional news, job vacancies, and other types of communications to the email address you provided during registration.

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1. Information about the Seller:

Eco Cane LLC

Identification Namber: 405633275

Legal Address: Georgia, Tbilisi, Saburtalo District, Bob Walsh Street, №32, Apartment № 124.

Emeil: info@ecocane.ge 

Phone Number: 591734343

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2. Website Terms of Use.

This website is intended for personal use only, and commercial use is prohibited. Notwithstanding the foregoing, the user has the right to purchase goods for sale through the website on behalf of any group, provided that the user has the appropriate authorization. The user is prohibited from decompiling, disassembling, renting, selling, licensing, or otherwise transferring the website. The user is also prohibited from monitoring networks or using programs that would allow them to obtain and use data about other users. The user is prohibited from providing false, illegal, or inaccurate information to third parties through this website. The user is prohibited from copying, modifying, reproducing, publishing, distributing, displaying, or transmitting text or other content from this website to third parties for commercial purposes. Any unauthorized use of this website is prohibited. Products and information on the website are subject to change or removal without prior notice. ecocane.ge does not guarantee that this website or the internet services provided through it will operate without errors or interruptions.

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3. Terms and conditions for placing an order

The purchase of goods (products) or services through the online store is subject to the user (buyer) complying with a number of conditions. These include: Selecting goods or services and adding them to the shopping cart; Registering the user (buyer) on the website; when registering, it is necessary to provide accurate data and up-to-date information about the user. The user is fully responsible for the information entered during registration; Providing data is necessary for placing an order and making a payment. The order is considered placed when the user agrees to the seller's Terms of Use in effect at that time. Note: Before purchasing goods, it is recommended to check the availability of the goods with the operator.

The security of your personal data and your understanding of how it is used are important to our company. The purpose of this Privacy Policy is to explain how the personal information you share with us through the website www.ecocane.ge is used and stored.

 

1. Data protection.

The information you provide may be processed and stored on Eco Cane LLC computers. All types of personal data will only be obtained with your consent. Information will not be transferred to third parties without your consent. Exceptions may be made in cases established by law. We declare that:

• We will protect the confidentiality of your data;

• We will not use your data illegally;

• At your request, we will provide you with complete and detailed information regarding the processing of your personal data.

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2. Basis and purpose of personal data processing

The basis for personal data processing is your consent (subparagraph a) of paragraph 1 of Article 5 of the Georgian Law “On Personal Data Protection”). The purpose of personal data processing is:

• Proper fulfillment of the company's obligations;

• Informing the user about changes made by the company to the Terms and Conditions;

• Communicating with the user;

• Eliminating deficiencies/inaccuracies in personal information;

• Viewing/processing CVs/resumes;

• Processing online installment plans;

• Loyalty program;

• Product warranty service;

• Improving service quality;

• Conducting surveys/research on the services provided;

• Reviewing complaints/claims, as well as identifying and eliminating deficiencies;

• Providing information about orders placed by the user on the website;

• Monitoring user activity on the ecocane.ge website;

• Preventing illegal use of the company's system;

• Unauthorized use of the website by the user;

• Implementation of marketing and other activities (Georgian Law “On the Protection of Personal Data,” Chapter II, Article 12. Data processing for direct marketing purposes).

Your consent to the processing of data for direct marketing purposes is voluntary.

Your stated consent implies the processing of your personal data for any of the above purposes. Personal data processor and grounds for transfer to third parties Your personal data is processed 

Eco Cane LLC ,Identification Namber: 405633275

Legal Address: Georgia, Tbilisi, Saburtalo District, Bob Walsh Street, №32, Apartment № 124.

Emeil: info@ecocane.ge 

Phone Number: 591734343

• We may need to provide your personal data in cases provided for by Georgian law;

• To the relevant law enforcement agencies as part of an investigation;

• If we use the services of third parties, other suppliers, as part of our activities, we may need to provide them with your personal data to perform certain tasks.

Examples of cooperation with third-party service providers include:

• Delivery of goods purchased by the user (courier service/transportation organization);

• Sending SMS/e-mail messages for direct marketing purposes. Your personal data will only be made available to third parties to the extent and only to those persons who directly need access to the data to perform their job duties.

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3. Your rights

You may request and receive the following information about yourself:

• What data we process about you;

• What is the purpose of processing your data;

• What is the legal basis for processing your data;

• How your data has been/is being processed;

• To whom your data has been transferred;

• The basis and purpose of the data transfer.

You may request a copy of the data we process, and we will provide you with the requested information within 10 business days. In accordance with the law, you have the right to request the modification, termination of processing, updating, supplementation, transfer, blocking, deletion, or destruction of your data if it is incomplete, inaccurate, outdated, or obtained illegally, subject to the limitations established by law.

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4. You have the right to request that your personal data no longer be used for direct marketing purposes at any time.

If you wish to exercise this right, you can:

a. contact us by phone at 591734343

b. uncheck the permission box in your personal user account.

c. click on the “Change settings” or “Unsubscribe” link in the email you received.

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5. Collection of Information

Registration is required to use certain features of the website. If you register or are registered as a recipient of our online services, you simultaneously choose to provide us with certain types of personal information, such as your name, address, email address, and phone number. During the registration process, you can create and save, change, or delete the personal data you provide on the website. You can also change your password at any time. We reserve the right to monitor email correspondence for the purpose of verifying instructions and ensuring compliance with our service standards.

Information we collect:

• Individual — user's first/last name, personal identification number, contact phone number, email address, address, IP address, website activity.

• Legal entity — company name, identification code, contact information of a company employee (individual), IP address, website activity.

We may also use small files stored on the user's hard drive as part of our service to obtain customer information and protect customers online from unauthorized use of their accounts. However, we do not use files on the customer's computer to track their Internet usage.

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6. Links to other websites

When ecocane.ge provides links to third-party websites, this does not mean that ecocane.ge recommends these websites or the products, services, opinions, ideas, or information offered through them. By using these links, you do so entirely at your own risk, and ecocane.ge assumes no responsibility or liability for the content, use, or availability of these sites. If you decide to visit a site that is not under our control, we make no warranties, express or implied, regarding your use or inability to use such site, the content of the site, including its accuracy, completeness, reliability, or suitability for any particular purpose; we also do not guarantee that this website or its content is free from claims that may be related to copyright, trademarks or other infringement of third party rights. We also do not guarantee that such a website or its content does not contain viruses or other harmful factors. We do not guarantee the authenticity of documents available on the Internet. ecocane.ge has not verified the reliability, accuracy, validity, reliability, or completeness of the content of such websites. In addition, these third-party websites may have security policies or other security measures that differ from ours, so you should review the policies of these websites before sharing your personal data.

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7. Applicable law and jurisdiction

This website and its Terms of Use are governed by and interpreted in accordance with the laws of Georgia, regardless of whether you reside or conduct business in Georgia. Any claims against ecocane.ge and any disputes arising in connection with your access to and use of this website, as well as the provisions of these Terms of Use, must be brought by you exclusively in the courts of Georgia. This website is not directed at or intended for distribution to or use by any person or entity in any jurisdiction or country where such publication, availability, distribution or use would be contrary to local law or regulation. If you decide to access information from this website, you are solely responsible for compliance with all applicable local, national, and international laws, and your use of this website in such jurisdictions is at your own risk. Consult your legal advisor for guidance regarding your specific circumstances.

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8. Force majeure.

The parties to the agreement shall not be liable for the performance of the terms of this agreement if this is caused by circumstances of force majeure that make their performance impossible. Force majeure circumstances include war, natural disasters (earthquakes, floods, fires, landslides), epidemics/pandemics, and any other circumstances beyond the control of the parties. The deadlines for the performance of obligations under this agreement shall be postponed accordingly for the duration of the force majeure circumstances. During this time, the party shall be released from liability only for the duration of the force majeure circumstances. Obligations must be performed immediately after the force majeure circumstances cease to exist.